Dji Spark Battery Blinks 4 Times Off for 7 Seconds Then Again No Progress

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  one #

The battery for my DJI spark will not accuse. When I press the buttons there are no lights. If I attach the battery to the Spark and charge via USB subsequently pressing the push button I get half dozen flashes from the first lite followed by 4 flashes from lights ane and two respectively just still no ability and no flashes after the Spark is removed from the charger.


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2020-three-21

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  ii #

I have 2 batteries doing the same thing..

Anyone with knowledge on how to remidy the problems would be greatly appreciated.

2020-3-21

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  4 #

Sorry for the issue, the battery may need to be replaced. When did yous buy the drone/battery? If information technology is under the warranty period, you may contact our support for farther help. You lot can contact us at http://www.dji.com/support

2020-3-22

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  5 #

DJI Thor Posted at iii-22 19:00
Pitiful for the consequence, the battery may need to be replaced. When did you lot purchase the drone/bombardment? If it is nether the warranty period, you lot may contact our support for further help. You tin contact us at http://www.dji.com/back up

THE BATTERIES ARE Almost 2 YEARS OLD Merely WERE NEVER USED IN FLIGHT AND Only TURNED THE UNIT ON One time.

2020-3-23

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Serv27 Posted at 3-23 12:57
THE BATTERIES ARE ALMOST 2 YEARS OLD Only WERE NEVER USED IN FLIGHT AND ONLY TURNED THE Unit of measurement ON ONCE.

I am very sorry virtually the case. Could you please provide the serial number of the batteries for a further check? At the same time, please attempt to keep the battery charging for about 2 hours.
Besides, to maintain battery wellness, nosotros suggest storing the battery at 40~65% power if you are going to have a long fourth dimension not using it. Totally discharge and charge the battery at least one time every 3 months. We accept battery care guides hither for your reference, too.
https://store.dji.com/guides/bat ... 0flqPmAznOxLk0_LX5Q

2020-iii-24

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  8 #

here is the SPARK Battery Display . i hope it helps you lot .

2020-3-25

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DJI Thor Posted at 3-24 19:03
I am very sorry nigh the case. Could you please provide the series number of the batteries for a further check? At the same time, please attempt to keep the bombardment charging for about 2 hours.
Besides, to maintain battery health, nosotros propose storing the battery at 40~65% power if you are going to accept a long time not using it. Totally discharge and charge the bombardment at least one time every 3 months. We have battery care guides hither for your reference, also.
https://shop.dji.com/guides/bat ... 0flqPmAznOxLk0_LX5Q

0C0AE78B3202FJ & 0C0AECPB3301X6

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2020-four-1

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Serv27 Posted at 4-1 12:09
0C0AE78B3202FJ & 0C0AECPB3301X6

Thank you for getting back, the batteries are across the warranty period indeed, you lot may supercede the batteries. Lamentable again for the situation. To maintain battery wellness, delight kindly refer to my respond on 6#.

2020-4-2

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  11 #

I accept the aforementioned problem. Of a sudden neither of my ii batteries will charge via USB. When I plug information technology in, cipher happens, no lights.. Accept tried with different cables and take tried leaving it overnight, just withal nil happens? It can't be the battery cause it's both of them having the aforementioned issue?

2020-half-dozen-26

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  12 #

I am having the aforementioned consequence with 2 batteries. This is absolutely unacceptable. I created a ticket with support and got the same run around of telling me to purchase a new battery due to their faulty design and hardware. I programme on selling my drone as before long as I can and never buying annihilation DJI again. What a waste of everyone'south time.

Here is the link to my video: https://youtu.be/kiSdAC9wyHs

2020-7-28

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  13 #

DJI doesn't intendance nearly their customers. Attached is my support thread asking for remediation and beingness told that they won't help.




2020-7-31

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  fifteen #

I don't know if this will help anyone, only hither is my experience today with v batteries that have been dormant for 10 months.  I have a DJI three battery charging hub.  I went to charge the outset three, of my five, and simply the first battery started showing signs of charging.  The other ii had no lights when connected to the charger.  When i pressed their buttons, one low-cal would flash for a short while, but withal not able to charge.  I and so placed one of these batteries into the Spark and turned on the Spark with the normal double press.  The Spark started up and I let it wheel through for a normal startup.  I then turned off the Spark with the normal double button press and removed the bombardment.  It at present is charging, equally normal, in the battery charging hub.  The others that seemed dead are charging equally well.

2020-8-13

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  16 #

I'yard having the same verbal upshot. Information technology's unfortunate since I've only used my $500 drone one time for a curt flight and have only just gotten to a location where I have adequate room to play with it. Not willing to pay 10-20% of the cost of the drone just for a new battery. It's a overnice looking paperweight at least. It goes without proverb I volition never be ownership from DJI again.

2020-8-26

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  18 #

Same issue here. I opened the battery and checked the internal power of the 3 single cells. They were depression, but adequate. And then I charged and decharged them a few times. The cells are working fine and they accept almost the aforementioned chapters. But the battery does not work. If I put it in the drone and adhere it to the charger, I have ii different low-cal signals: Bombardment 1: left two leds flashing 4 times, and so suspension, then repeat. Battery 2: left 3 leds flashing 3 times, then interruption, then repeat.

What I really do not understand is, that DJI is not giving out the meaning of those led codes.

I already bought two new batteries but as long as DJI is behaving that way, this was my last drone from DJI. No chance to get any more money from me.

What I volition exercise side by side is to impress an adapter which fits to the internal contacts of the battery and permit an external charger rebalance the batteries.

2020-eight-26

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Av8or1ab Posted at 7-28 09:33
I am having the same issue with 2 batteries. This is absolutely unacceptable. I created a ticket with back up and got the aforementioned run around of telling me to buy a new bombardment due to their faulty design and hardware. I plan on selling my drone as soon as I can and never buying anything DJI again. What a waste of everyone's time.

Here is the link to my video:


Hi Av8orlab,

Having seen your YT video, information technology could be the power supply you used. It needs to supply at least 2 amps (improve 3 amps) to be accepted. Your PS seems to be right at the border, it shuts downwards as soon every bit the full current is needed.
Can you endeavour another ability supply?

Thanks,
Wolferl

2020-viii-27

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  20 #

I'm having the exact same problem with one of my DJI Spark batteries. Pretty deplorable the mode this visitor has been treating customers lately. I have and many many others equally well take a problem with their air units maxim SD card slow all the sudden. They don't seem to care. I will never buy anything from this company ever again. Every chance I get I will let people know they are all about taking your coin and that's about it. I recommend people looking into AUTEL drones from now on.

2021-iii-23

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  22 #

Using this drone occasionally. Same exact trouble here, this is beyond frustrating.
I own some other drone and a ronin s, had random issues and DJI customer service was quite disappointing every time.

Yous are making drones that grandmas can fly, but require an exceptional care of these batteries. This looks more like planned obsolescence by design to me.
This was the terminal straw, I am done with this brand.

2021-6-23

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Shadowblues Posted at 2020-8-26 22:20
Same issue here. I opened the battery and checked the internal power of the 3 single cells. They were low, just acceptable. So I charged and decharged them a few times. The cells are working fine and they accept about the same capacity. But the battery does not work. If I put it in the drone and adhere information technology to the charger, I take two different light signals: Battery 1: left two leds flashing 4 times, and then break, then echo. Battery 2: left three leds flashing 3 times, then interruption, then repeat.

What I really do not sympathise is, that DJI is non giving out the meaning of those led codes.


Hey, shadow, late reply, but did you get lucky with the external balancing ? I charged the cells seperate upwardly to 3 leds, but however zilch
Grt Pat

2021-7-eleven

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Av8or1ab Posted at 2020-seven-31 12:35
DJI doesn't care about their customers. Fastened is my support thread request for remediation and being told that they won't help.

[view_image]


It appears to me that between batteries and drones, DJI tin do something if a drone falls out of the sky, considering they tin can become the flight log. With batteries, they have no log to employ, and therefore can only assume that y'all either did or did not store them properly.
When I got my Spark last summer, the batteries were over ane year one-time, just never used. After a full accuse through the DJI 3 bombardment charger, they came back from their sleep and worked as they should have. Over this winter, I discharged them to 50-75%, and when I charged them upwards later in the spring, they worked fine.
Attempt post-obit Blushift1's post #15 to see if information technology would help you out

2021-7-27

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  25 #

A smashing many of the complainants use batteries completely badly. DJI does not stress the importance of battery management plenty.
1. the LiPO battery will fail if it is completely discharged and non charged as soon as possible (within 20 minutes)
2. the LiPO bombardment will be damaged if left fully charged for an extended period of time
three. information technology should exist stored at fifty-55% charge for longer periods (winter)
and recharge later on very long storage (half-dozen months) if necessary.
4. practice not discharge below xx% charge during flying if not necessary. The best lifetime is possible using betwixt lxxx%-20%, simply lxxx% would requite piffling flight time.
5. Just charge to 100% before the flight and discharge equally presently as possible (point 2). If you are not going to wing information technology that day, y'all should apply l-55%. (point 3)

If you lot follow these instructions, you lot will accept a skilful bombardment for a long time.

I read in many posts that you lot didn't use it, then took it out and information technology didn't work. This is the virtually common mistake that destroys cells: deep discharge!

2021-seven-31

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Jakab Gipsz Posted at seven-31 09:twoscore
A great many of the complainants employ batteries completely badly. DJI does not stress the importance of battery management enough.
one. the LiPO battery will fail if it is completely discharged and not charged as soon as possible (within xx minutes)
ii. the LiPO bombardment will exist damaged if left fully charged for an extended flow of fourth dimension

Hm, co-ordinate to the manual, the battery should belch by itself. After 10 days of idle, it will belch to below 70%, and it takes two days to reach 65 %. It does not mention how far it will become. I take started to charge the batteries now then, just to try to avert any hazard of depleted batteries. They are iii years sometime and however work. I agree that LiPo batteries should be stored at nearly 3.8V per prison cell, which should roughly be about 50% chapters, I have another LiPo batteries which are almost ten years old which however works OK.

If you leave a "ordinary" LiPo with no fancy electronics at l% information technology can exist stored "forever", but I guess these Intelligent Batteries always draw some electric current?

2021-viii-16

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MikaelBe Posted at viii-16 23:53
Hm, according to the manual, the bombardment should belch by itself. Later on 10 days of idle, it will belch to below seventy%, and information technology takes two days to reach 65 %. Information technology does not mention how far information technology volition go. I have started to accuse the batteries now and then, just to try to avoid whatever risk of depleted batteries. They are 3 years old and nonetheless work. I agree that LiPo batteries should exist stored at about 3.8V per cell, which should roughly be about l% capacity, I have some other LiPo batteries which are about 10 years quondam which nonetheless works OK.

If you leave a "ordinary" LiPo with no fancy electronics at l% information technology tin can be stored "forever", but I guess these Intelligent Batteries always draw some electric current?


ane. Aye, the electronics protect the bombardment, then afterward ten days it will discharge to well-nigh fifty%. Only that doesn't hateful that 10 days is not a problem. Every solar day yous store the bombardment at 100% accuse, it slowly damages the battery. So I never wait for the protection to drain it. If one of my batteries has not been flown out (I leave at least 20% in it), I will drain it to 55-l% on return home by hovering (this drains the sample faster than flying).
I recharge immediately before utilise, then that it lasts every bit short a time as possible at 100% accuse. For instance: I accuse it in the evening if I want to fly it the next twenty-four hours.
2. The smart electronics disconnect themselves when hibernating to cease draining the battery. The Parrot Anafi's battery cannot exist switched on even after x days, zip happens fifty-fifty if you press the button. It tin can only exist revived by charging via the USB-C connector on the battery.

2021-8-19

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I apologize if this is the wrong thread for this, but it is one of the few remaining active ones for Spark.  I have 3 batteries from my crashed Spark that someone is welcome to have for simply the shipping charges from MD, USA (or nosotros tin can meet within 30 or so miles).  I am too willing to give away the remote and a 3rd party charger that tin charge four batteries and the remote at the same time.

2021-8-19

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Jakab Gipsz Posted at 8-19 07:53
one. Yes, the electronics protect the battery, so after x days it volition discharge to most 50%. But that doesn't mean that 10 days is not a problem. Every day yous shop the battery at 100% accuse, it slowly damages the battery. So I never look for the protection to drain it. If one of my batteries has non been flown out (I leave at to the lowest degree twenty% in it), I will drain it to 55-50% on return home by hovering (this drains the sample faster than flight).
I recharge immediately before utilise, then that it lasts every bit short a time as possible at 100% charge. For example: I charge it in the evening if I want to fly it the adjacent day.
2. The smart electronics disconnect themselves when hibernating to stop draining the bombardment. The Parrot Anafi'south battery cannot be switched on even after ten days, nothing happens even if you press the push button. It can only be revived by charging via the USB-C connector on the battery.

I concord completely to your method of discharging batteries to storage level (about 50%). I do use other "plain" LiPo batteries for planes, helicopters and if I charge the batteries for some flying and for some reason is not able to get out and wing I take a specific discharger to discharge them to storage level.
I am yet a footling suspicious virtually the DJI batteries, only maybe people accept discharged them also much when flying, so when they come back after a year or so, the batteries are dead and can't be revived.  LiPo does non discharge past itself the same way equally NiMH, only some self belch will probably occur. Information technology is good to check up on the batteries at present and then (if y'all can call back it ). When I wing my planes and helicopters I will just wing until near storage level, which I know by experience what time information technology makes roughly. Information technology is perhaps a bit brusk, but then I don't accept to recharge them at abode afterwards.

2021-8-21

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Laugsb1@gmail.com Posted at 8-19 13:03
I apologize if this is the wrong thread for this, but it is one of the few remaining agile ones for Spark.  I have 3 batteries from my crashed Spark that someone is welcome to have for just the shipping charges from Doctor, USA (or nosotros tin see within 30 or and so miles).  I am also willing to give away the remote and a third political party charger that tin can charge 4 batteries and the remote at the same time.

Not sure if you still have the items mentioned, however, I am definitely interested in your offering.

2021-12-17

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  32 #

Got 3 extra batteries for our Spark for backup a twelvemonth and a half agone charged and never been used.  They all won't charge now.

2021-12-28

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Laugsb1@gmail.com Posted at 2021-eight-nineteen 13:03
I apologize if this is the incorrect thread for this, simply it is i of the few remaining active ones for Spark.  I accept iii batteries from my crashed Spark that someone is welcome to have for just the shipping charges from MD, USA (or we tin can meet inside 30 or and so miles).  I am also willing to give away the remote and a tertiary party charger that can accuse four batteries and the remote at the same fourth dimension.
Practise you all the same have the dji spark batteries and other parts? If so email me

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  34 #

Having read this thread, I don't think anyone can aid me, only I'll try. I recently was given a Spark drone from a company going out of business. Every bit far equally I tin can find out, it was probably bought in 2017. It would not have been used much, if at all. I don't fifty-fifty know if it was ever activated.  Information technology came in the box simply the charger and usb cable were missing. I've tried charging the battery with various chargers and cables I have with no success. Sometimes when I press the button I get 1 flashing greenish light followed by two green lights flashing in sequence.

I presume this battery is dead?

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